The Azerbaijan Airlines Astana Office, is here to support travelers. The friendly team can assist with booking or canceling tickets and handling any luggage issues. They aim to ensure you make your flight on time and enjoy a pleasant journey.
Contact Information and Address for Azerbaijan Airlines Astana Office
Office Address: v2QM+VM Shemetovo, Belarus
Phone Number: (+994 12) 598-88-80
Email: info@azal.az
Working hours: 7 Days, 24 Hours
Azerbaijan Airlines Astana Airport Office Address
Airport Name: Nursultan Nazarbayev International Airport
Airport Address: Qabanbay Batyr Ave, Astana 020000, Kazakhstan
Airport Number: 77172702999
Map Location
Official website: https://www.azal.az/en/
Azerbaijan Airlines Office List
Azerbaijan Airlines Baggage Services Contact Details
Phone Number: +994 12 598 88 80
Inquiries about Baggage: https://www.azal.az/en/information/baggage
Baggage Allowance
| View Airlines Hand | Overweight baggage charges | Checked baggage |
| Excess baggage charges | Cabin baggage | Oversize baggage charges |
Variety of Plane/Aircraft Types
- GippsAero GA8 Airvan
- Robinson R44 Raven II
- Bell B206L-3 Longranger
The Azerbaijan Airlines Office in Astana Assists with the Following Inquiries
| Visa on Arrival | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Flight Ticket Booking | Flight Wifi |
If you have any inquiries, don’t hesitate to contact the Azerbaijan Airlines Astana Office. The staff is ready to assist you with any concerns. You can also approach the airport staff for help, as they are dedicated to supporting all passengers. Feel free to communicate with the staff members at the Astana office if you need any help in the airport area.